Outpatient Visits

Procedure for a new visit

Please call to make an appointment for the department listed below.
Call 03-3402-3151 Mon - Sat: 8:30 am to 5:15 pm, except national holidays

NOTES: We don’t take Same-day appointment. Some departments are only for Walk-ins.
(Some doctors may take appointments for follow-up.)

Clinical Departments / Centers that require prior appointment

Appointment only

• Cerebrovascular Center
• Obstetrics and Gynecology
• Pediatrics (for vaccination/checkups)
• Clinical Allergy
• Psychosomatic Medicine
• Initial visit for Reproduction and Gynecologic Endoscopy

Appointment/ Walk-in

for details, please call to confirm
Neurosurgery, Gastroenterological Surgery, Breast Surgery, Gynecological Oncology & Gynecology, Dermatology, Plastic and Reconstructive Surgery, Orthopedics, Eye Center, ENT (Ear, Nose and Throat), Voice
Patients with appointment have priorities

Walk-ins

Cardiology, Nephrology, Diabetes/Endocrinology/Metabolism, Rheumatology, Pulmonary, Urology, and Pediatrics (except for vaccination/checkups)
Patients with follow-up appointment have priorities

Reception hours

Morning

8:30 to 11:30 am

Afternoon

1 to 4:30 pm

Mon- Sat, except holidays
If you plan to see two doctors in the morning, take a number before 11 am.

If you don’t have Japanese Health Insurance coverage

• Please pay a deposit of ¥30,000 on registration （in cash, or by credit/debit card）. After the consultation, if the actual cost is less than ¥30,000, we’ll return the deposit and ask you to pay the actual cost. If more than ¥30,000, please pay the balance.
• We charge ¥20 per 1 National Health Insurance (NHI) point to a patient without Japanese health insurance.
• We do not do Direct Billing to any Insurance companies.

What to bring

• A photo ID
• Health insurance card (incl. certificate of medical subsidies (for infants, children, etc.) and beneficiary certificate), if you have
• Referral (medical information/data), if you have one. A referral is not essential except for the following. No additional “First Visit Consultation Fee” required at Sanno hospital.
• Pre-filled registration form「Registration form（初診申込書）」, if possible

International visitors who do not live in Japan

To all international patients who do not hold valid Japanese health insurance and live in outside of Japan, we request that you need to contact with medical coordinating company authorized by Ministry of Foreign Affairs of Japan before visiting our hospital.

We only accept your consultation through some contracting companies with us. Please see the list below, and choose one for your visit.

• List of contracting coordinators

Thank you for your cooperation.

Doctor/Specialty that require Referral letter

Please bring this “Registration Form” with you when you visit us for the first time.

Consultation hours

• Please complete registration in reception hours.

Mon-Sat, except holidays
Some doctors may start their consultation at a different time.
Closed on Sun, national holidays and New year
Reproduction Dept is OPEN Mon-Sat, including national holidays.
There may be a sudden cancellation of consultations. Please call us to confirm.

Procedure for your visit from the 2nd time

Please call to make an appointment for the department listed below.
Make an Appointment
Call 03-3402-3151　Mon – Sat: 8:30 am to 5:15 pm, except national holidays

NOTES: We don’t take Same-day appointment. Some departments are only for Walk-ins.
(Some doctors may take appointments for follow-up.)

Reception hours

Morning

8:30 to 11:30 am

Afternoon

1 to 4:30 pm

except Reproduction Dept
Mon- Sat, except holidays
If you plan to see two doctors in the morning, take a number before 11 am.
Reproduction Dept: 8:30 to 11:30 am, Mon-Sat including national holidays

What to bring

• Hospital ID Card *Carry every time. If forgotten or lost, ¥220 re-issuance fee applies
• Health insurance card (incl. certificate of medical subsidies (for infants, children, etc.) and beneficiary certificate)
  We check its validity every month. If any changes, inform a receptionist. Without presentation, all the cost shall be out-of-your-pocket expense.
• Appointment slip, if you have one
• Instructions for Examination, if you have one

Doctor/Specialty that require Referral letter

Consultation hours

• Please complete registration during reception hours.

Mon-Sat, except holidays
Some doctors may start their consultation at a different time.
Closed on Sun, national holidays and New year
Reproduction Dept is OPEN Mon-Sat, including national holidays.
There may be a sudden cancellation of consultations. Please call us to confirm.